Artificial Intelligence

Artificial Intelligence

AIOps is the Automation of IT Operations, Business Process Orchestration and it provides Infrastructure Insights through reporting and dashboards – Autointelli and Resolve. Our AIOps solutions are best in breed and can automate selected processes, current in-house software or solutions or complete IT operations. EIL Global is an integral partner of Autointelli and Resolve for Solutions, Sales, Services and Support in Australia and New Zealand.

We help transforming businesses across a wide range of verticals in aligning their information technology operations. Through our unique set of artificial intelligence-based IT operations automation technologies, we help businesses to automate a large set of their IT operations such as automatic triage, automated IT support across level 1, 2 and 3, automated bots management and automated ticket management.

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ROI on AIOPS

The Key Objectives of AIOps are to

To know your average savings by adopting AIOps digital transformation if you have more than 15 troubleshooting tickets per day attended by each of your Technical Support executive.

Autointelli Platform for Real Time Operations

Autointelli is an intelligent ML-powered platform that modernizes IT operations by automating complex business and IT processes, enabling enterprises to shift from traditional to digital operations.

Manual Incident Resolution

Autointelli Incident Resolution

See How You Can Achieve IT Operations Excellence!

See How You Can Achieve IT Operations Excellence!

With Autointelli’s AIOps solution, you can

  • Integrate with a wide range of tools and bring all critical incident data into one platform
  • Design multi step workflows using a simple Drag & Drop Workflow and form designer.
  • Create Self Serviceable Knowledge Portals and run security workflows seamlessly.
  • Automate the whole of ITSM Service Requests and Change tickets.
  • Create customized Runbooks and IT Process automation flows.
  • Reduce Repetitive and Mundane Activities, and Manual Effort Reduction through Service Orchestration.
  • 24/7 Automated Ticket Response.

Still wondering how the Autointelli platform works for your business?

Still wondering how the Autointelli platform works for your business?

Resolve is a leading no/low-code IT automation platform that helps organizations streamline everything from routine tasks to complex processes across their entire IT ecosystem. Seamlessly integrating with existing infrastructure, Resolve reduces MTTR, eliminates silos, and supports end-to-end automation—powering millions of automations daily.

Automate All of IT With the Resolve Platform Get an integrated IT automation platform that supports you at every stage of your automation journey.

Resolve is the leading IT automation platform recognized by Gartner and Forrester. Resolve automate and orchestrate everything from simple tasks to complex domain-wide processes with little or no code, reduce MTTR, and gain insights into your infrastructure. Resolve is needed to eliminate IT silos and automate everything from the simplest and most numerous tasks to the most complex processes of the entire IT ecosystem (from hybrid computing infrastructure to networks, security, service desks, etc. Resolve plugs in seamlessly across your entire IT ecosystem, so you never have to worry about rip and replace with us. With more than a decade of automation expertise under our belts, we know how to build an intelligent automation and orchestration platform to meet the growing demands faced by today’s IT Operations and Network Operations teams. In fact, millions of automations are powered by Resolve on a daily basis.

IT Automation Platform: Automate the Unimaginable Across Your Entire IT Ecosystem

With Resolve, you can create new automations very quickly and easily without code, whether it’s the first time or the 500th time. We provide thousands of pre-built automations (also known as runbooks) that have been developed over a decade in collaboration with the largest companies and service providers to automate all aspects of the IT environment. Whether you’re looking for digital process automation, batch process automation, workload automation, or infrastructure automation, Resolve provides a single automation platform that can handle everything.

With Resolve You Can Automate

automate everything from infrastructure provisioning and patch management to continuous delivery and proactive health checks.

automate network testing, incident response, and network provisioning and configuration.

automate service desk requests, change management, and non-security incident response.

automate EC2 instances, Azure self-healing, GCP resizing, and more.

Get full-stack visibility, automate dependency mapping, and ensure your CMDB is always accurate.